2026 World Football Fan Challenge Terms and Conditions

These Terms & Conditions (the “Terms”) govern your participation in Viber’s 2026 World Football Fan Challenge (the “Contest”). By participating in the Contest, you agree to be bound by these Terms, so please read these Terms carefully. If you do not agree to be bound by these Terms, you should refrain from participating in the Contest. “Viber” means Viber Media S.à r.l., a company incorporated in the Grand Duchy of Luxembourg, having offices at 2 rue du Fossé, L-1536 Luxembourg.

Participants. In order to participate in the Contest, you must have a Viber account, be legally domiciled and residing in one of the eligible territories (as detailed below), and meet the specific age requirements for your country of residence as dictated by local regulations and sponsorship guidelines:

  • For Participants residing in Ukraine: You must be at least 21 years old.
  • For Participants residing in Bulgaria: You must be at least 18 years old.

Participation is limited to Viber users legally domiciled and residing in Ukraine and Bulgaria. Participation is forbidden for employees of Viber and the rest of the Rakuten Group, and their family members or anyone else connected in setting up or administrating the Contest.

Any attempt by a Participant (as defined below) to obtain more than the allowable Entries (as defined below) by using multiple/different Viber accounts, e-mail address, identities or any other methods will void all such Participant’s Entries. Viber reserves the right to verify the eligibility and age of all Participants. Illegible and/or incomplete Entries and Entries submitted by Participants who do not meet the eligibility requirements are void.

The terms and conditions set forth in the Viber Terms of Service (available at https://www.viber.com/en/terms/viber-terms-use/) as amended from time to time), as well as the Viber Privacy Policy (available at https://www.viber.com/terms/viber-privacy-policy/, as amended from time to time) shall also apply to your participation in the Contest.

  1. Entries to the Contest

1.1 General: 

1.1.1 Entry to the Contest is free and does not require making any purchase or paying any fee.

1.1.2 The Contest shall take place for a period from June 11th – July 19th, 2026, 23:59:59 (GMT) (the “Term”).

1.1.3 During the Term, Viber users will have the chance to compete in the contest and predict daily football matches’ results through the Chat Leaderboard feature (the “Matches”). Upon joining the Viber football activity, through one of the different channels available (the “Activity”), you will be redirected to Rakuten Viber’s 2026 World Football Fan Challenge (the “Bot”). In order to participate in the Contest, you will have to approve these Terms and play according to the below rules. Approving these Terms will be considered an “Entry” and participation in the Contest, which is subject to the Terms hereof. When you participate in the Contest your Viber user name and picture, together with the points that you have collected, will be displayed in the Contest’s leaderboards. If your Viber user name is a phone number, or our system suspects that it is, we will change your user name in the Contest’s Leaderboards to “Unknown”. If you choose to participate in the Contest, you grant Viber the right to display your Viber user name and picture, together with the points you have collected, in the Contest’s Leaderboards. If you do not wish your Viber user name and/or picture to be displayed in the Contest’s Leaderboards, please refrain from participating in the Contest.

1.1.4. A Viber user is only able to make one prediction per Match, and that prediction will apply to all the different leaderboards he/she is a part of.

1.2 How to Compete: 

1.2.1 During the Term, Viber will send to all Viber users that have subscribed to the Bot a daily notification of the Matches, and such users will be asked to predict the results of each Match before the commencement of the Match (the “Record Time”). If you did not submit your prediction by the Record Time for the Match, you will not be eligible to predict the results of such Match.

1.2.2 If you perfectly predict the Match result, you will receive 3 points and be displayed in the Contest’s Leaderboards. If you did not predict the exact result but correctly predicted the right outcome, you will still get 1 point added to the total of your collected points. For knockout matches (including round of 16, quarter-finals, semi-finals and finals), the above mechanism shall apply, but Viber users that predicted the exact Match result will be entitled to 9 points instead of 3, and Viber users that did not predict the exact Match result but correctly predicted the right outcome (i.e. the winner of the Match or a draw), will win 3 points instead of 1. The official Match result will be the final Match score, including overtime. In case of a penalty shootout, the Match will be considered as a draw according to the overtime score.

1.2.3 One (1) Grand Prize will be awarded at the end of the Term. At the end of the Term, the Participant that collected the most points during the entire Term will be the Ultimate Winner of the Contest and will be entitled to win the Contest’s Grand Prize (as defined below) (the “Ultimate Winner”). In the event that more than one (1) Participant collected the same number of points during the Term, the Participant who was able to perfectly predict the Matches’ results (winning team/draw and number of goals scored by each team) more times, will be the Ultimate Winner. In the event of more than one (1) Participants collecting the most points and perfectly predicting the same number of Matches’ results, then the (1) Participant that was the first to subscribe to the Bot will be the Ultimate Winner.

1.2.4 Viber is entitled to add more activities and opportunities for Participants to collect points as part of the Contest, at its sole discretion.

1.2.5 Viber assumes no responsibility for Matches’ predictions not received on time or at all from Participants for whatever reason, including due to a technical error or malfunction.

  1. Prizes:

2.1 The one (1) Ultimate Winner of the Grand Prize shall receive one Apple iPhone 17 Pro (256gb) (the “Grand Prize”). The Grand Prize is subject to Apple being available in your country of domicile/residency. If you do not live in a country where Apple iPhones are available Viber will try to find a substitute merchant for devices of an equivalent value.

2.2.2 The Ultimate Winner will be contacted via the Bot by a direct message (or any other eligible form of contact, including Viber message) within fourteen (14) days from the end of the Term (the “Prize Notification”). The Ultimate Winner must reply by a direct message to the Bot, within seventy-two (72) hours of the date of the Prize Notification (the “Deadline”), and provide the Ultimate Winner’s full name, email address for further communication and a mailing address. If the Ultimate Winner does not respond to the Prize Notification by the Deadline, he/she may be disqualified and Viber and the Participant who collected the second highest number of points in the Contest may be chosen by Viber to be the alternate Ultimate Winner.

2.2.3 Viber reserves the right to verify the eligibility of the Ultimate Winner. Viber reserves the right to send an Affidavit of Eligibility and Liability/Publicity Release (collectively, the “Contest Documents”) to the Ultimate Winner via email. In this event, the Ultimate Winner must sign and return the scanned Contest Documents by email within five (5) days of the date of receipt of the Contest Documents, otherwise, the Grand Prize will be forfeited.

2.2.4 The Ultimate Winner will be officially announced in the Bot, within 30 days from the end of the Term.

2.2.6 Prize winners will be solely responsible for all federal, state and local taxes and fees and other expenses associated with his/her prize receipt and/or use that are not expressly included in the Prize description.

2.2.7 Except where prohibited by law, the Ultimate Winner’s entry, and acceptance of the Prize constitutes the Ultimate Winner’s irrevocable, sub-licensable, absolute right and permission for Viber and the rest of the Rakuten Group, to use, publish, post or display said Ultimate Winner’s name, photograph, likeness, statements, biographical information, voice, city and state address, prize information, any quotes attributable to him or her and any other indicia of persona for any purpose, including but not limited to advertising, trade, promotional and publicity purposes, on a worldwide basis, and in all forms of media now known or hereafter devised, in perpetuity, without further authorization, notification, opportunity to review, approval or compensation of any kind, and the Ultimate Winner releases Viber and the rest of the Rakuten Group from any and all liability related thereto. Nothing contained in these Terms obligates Viber to make use of any of the rights granted herein and Ultimate Winner waives any right to inspect or approve any such use.

2.2.8 The name of the Ultimate Winner, as well as footage and other images of the Ultimate Winner, may be published by Viber and/or the rest of the Rakuten Group (at their sole discretion) and may be made available to all Viber users within the Viber network, as well as to the general public through the media and other social networks.

2.3 Viber reserves the right to verify eligibility of all Participants. In the event of a dispute regarding the identity of the person submitting an Entry, the Entry will be deemed to be submitted by the person in whose name the Viber account is registered on the date the entry is submitted.

2.4 Participants from all relevant territories may only win one Grand Prize for the entire Contest.

2.5 Viber is entitled to change the Grand Prize at its sole discretion.

2.6 No portion of the Grand Prize may be transferred except by Viber (at its sole discretion), who reserves the right to substitute any portion of the Grand Prize with a prize for any reason, including, without limitation, Grand Prize unavailability. The Grand Prize is awarded “AS IS” and WITHOUT WARRANTY OF ANY KIND.

  1. RELEASE.

GRAND PRIZE ULTIMATE WINNER AND PARTICIPANTS RELEASE, DISCHARGE, AND AGREE TO INDEMNIFY AND HOLD HARMLESS, VIBER AND THE REST OF THE RAKUTEN GROUP FROM AND AGAINST ANY LIABILITY, DAMAGES, OR CAUSES OF ACTION WITH RESPECT TO OR ARISING OUT OF ANY DAMAGES, INJURY OR LOSSES, TO ANY PERSON (INCLUDING DEATH), OR PROPERTY, OF ANY KIND RESULTING IN WHOLE OR IN PART, DIRECTLY OR INDIRECTLY FROM ACCEPTANCE, POSSESSION, MISUSE OR USE OF THE GRAND PRIZE OR PARTICIPATION IN THIS CONTEST.

  1. Limitations of Liability.

Viber and the rest of the Rakuten Group are not responsible for late, lost, damaged, misdirected, incomplete, illegible, undeliverable, destroyed, and/or lost entries due to system errors or failures. Viber may prohibit a Participant from participating in the Contest or winning the Grand Prize if, in its sole discretion, it determines that said Participant is attempting to undermine the legitimate operation of the Contest by cheating, hacking, deception, or other unfair playing practices.

  1. Further Liability Limitations.

To the maximum extent permitted by law, in no event will Viber and the rest of the Rakuten Group be responsible or otherwise liable for any damages or losses of any kind, including direct, indirect, incidental, consequential or punitive damages related to the Contest.

  1. Disputes.

Except where prohibited, Participant agrees that: (i) any and all disputes, claims and causes of action shall be resolved individually, without resort to any form of class action, and exclusively by the appropriate court located in London, UK; (ii) this Contest and any dispute arising under or related thereto will be governed by the laws of England and Wales.

  1. General

7.1 Viber reserves the right to change the Activity and/or the Contest or any part thereof and these Terms (including without limitation, changing the Term, the Grand Prize, the structure of the Contest, etc.), and may discontinue the Activity and the Contest at any time without notice, at Viber’s sole discretion.

7.2 The Participant specifically acknowledges and you are aware and agree that your Viber user name and picture may be published by Viber and/or the rest of the Rakuten Group for the purpose of Contest’s promotion.

7.3 By submitting an Entry or otherwise participating in the Contest, you hereby agree to receive marketing or promotional materials from Viber and the rest of the Rakuten Group.

7.4 Disclaimer: Apple is not a participant in or a sponsor of this Contest. iPhone is a trademark of Apple Inc., registered in the U.S. and other countries and regions.

 

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