POGOJI IN DOLOČILA STORITVE VIBER PAY

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[Zadnja posodobitev: 21.03.23]

Ti plačilni pogoji in določila družbe Viber (»pogoji«) so pravno zavezujoči za Viber Media S.à.r.l. z naslovom 2 rue du Fossé, Luksemburg L-1536 (»Viber«, »mi«, »naš« ali kateri koli drugi podobni zaimki) in vas kot uporabnika (»uporabnik«, »vi«, »vaš« ali kateri koli drugi podobni zaimki).

S KLIKOM NA GUMB »SPREJMEM«, SE STRINJATE, DA VAS ZAVEZUJEJO TE POGOJI, IN POTRJUJETE, DA STE JIH PREBRALI IN RAZUMELI. PREDEN SPREJMETE TE POGOJE, JIH POZORNO PREBERITE. ČE SE NE STRINJATE Z VSEMI POGOJI ALI DELOM TEH POGOJEV, NE SMETE NA NOBEN NAČIN UPORABLJATI STORITVE VIBER PAY.

V skladu s temi pogoji vam Viber ponuja dostop do plačilnih storitev, ki jih izvajajo ponudniki plačilnih storitev tretjih oseb (vsakokrat »PPS«) s pomočjo aplikacije Viber kot dodatne storitve aplikacije Viber. Ti pogoji urejajo izključno vaš odnos z Viberjem pri uporabi storitve Viber Pay. Uporabo aplikacije Viber urejajo Storitveni pogoji aplikacije Viber.

1. Viber Pay

Za dostop do storitev, ki jih ponuja PPS (»storitve PPS«), in njihovo uporabo morate sprejeti pogoje ponudnika PPS, ki urejajo storitve PPS (»pogoji PPS«), skupaj s predmetnimi pogoji.

Viber sam ne zagotavlja nobenih plačilnih storitev, temveč deluje kot ponudnik tehničnih storitev za PPS. PPS vam bo z aplikacijo Viber zagotovil določene plačilne storitve in funkcije, ki se v skladu s pogoji PPS lahko občasno spremenijo (»Viber Pay«). Storitve PPS lahko obsegajo izvajanje plačilnih transakcij, prenos in prejemanje plačil, pretvorbo vaših sredstev v e-denar, kot je opisano v pogojih PPS, ki vam bodo na razpolago med vašo navezavo na storitve PPS.

V OKVIRU STORITVE VIBER PAY VIBER NE NADZIRA ALI OBDELUJE NOBENIH VAŠIH SREDSTEV ALI IZVAJA VAŠIH PLAČILNIH TRANSAKCIJ. ZAGOTAVLJA VAM LE PLATFORMO KOT PREHOD ZA UPORABO STORITEV PPS, KOT JE PODROBNO DOLOČENO V POGOJIH PPS. VIBER NI PONUDNIK PLAČILNIH STORITEV.

2. Registracija

Potrjujete, da je Viber Pay namenjen samo za vašo osebno uporabo in ni namenjen poslovni ali komercialni uporabi.

Za dostop do storitve Viber Pay morate najprej prenesti aplikacijo Viber in imeti aktiven račun v aplikaciji Viber. Poleg tega boste morali za Viber Pay opraviti postopek registracije na aplikaciji Viber in izbrati državo svojega prebivališča, saj bodo storitve PPS odvisne od države, iz katere dostopate do storitve Viber Pay. Strinjate se, da se lahko v primeru, ko med trajanjem uporabe storitve Viber Pay spremenite državo ali prebivališče, spremeni ali ukine obseg storitev PPS, odvisno od lokalnih pravil države, in da boste morda pozvani, da se prijavite na pogoje za posamezno državo, kot jih določa PPS.

Med postopkom registracije boste morali sprejeti te pogoje in pogoje PPS-ja ter posredovati dodatne informacije, vključno z osebnimi podatki (kot je ta izraz opredeljen v pravilniku o varovanju zasebnosti družbe Viber) Viberju in PPS-ju v skladu z njihovim pravilnikom o zasebnosti, da bodo preverili vašo identiteto in opravili preverjanja, namenjena preprečevanju pranja denarja. Vse informacije, ki jih boste družbi Viber posredovali pri prijavi, bodo obdelane v skladu s Pravilnikom družbe Viber o varovanju osebnih podatkov. Nismo dolžni pregledati ali preveriti informacij, ki ste jih posredovali v skladu s temi pogoji. Vaša dolžnost je, da nenehno posodabljate vse posredovane informacije.

PPS LAHKO SAMOSTOJNO PRESOJA ALI IN KATERE STORITVE VAM PONUDI POD SVOJIMI POGOJI.

Pri preverjanju vaše pristnosti in odobritvi računa pri PPS-ju se zanašamo na PPS. PPS lahko omeji transakcije in izvaja druge omejitve pri uporabi storitve Viber Pay. Veljavni limiti, omejitve in drugi podatki o računu so lahko prikazani v aplikaciji Viber, če in ko jih zagotovi/odobri PPS.

Pravica do preklica

V 14 dneh od datuma, ko začnejo veljati ti pogoji (to je datum, ko je bil odprt vaš račun), imate pravico do preklica teh pogojev brez navedbe razloga in brez kakršnihkoli stroškov preklica. Preklic lahko uveljavite kar v aplikaciji. Po preklicu teh pogojev lahko PPS prekliče svoje pogoje PPS z vami v skladu s pogoji PPS. Če ne uveljavljate svoje pravice do preklica, bomo svoje storitve zagotavljali do prenehanja veljavnosti predmetnih pogojev.

3. Vaše obveznosti in dolžnost varovanja zaupnosti

ČE SE PODATKI, KI STE JIH O SEBI NAVEDILI V POSTOPKU REGISTRACIJE, SPREMENIJO ALI NISO VEČ PRAVILNI, JIH MORATE TAKOJ POSODOBITI V APLIKACIJI VIBER. TAKOJ NAS MORATE OBVESTITI, ČE IZGUBITE SPOSOBNOST ZA SKLEPANJE POGODB.

DOLŽNI STE VAROVATI VAŠE PRIJAVNE PODATKE (NPR. OSEBNO GESLO IN UPORABNIŠKO IME, DRUGE BIOMETRIČNE INFORMACIJE, ITD.) IN JIH ZAŠČITITI PRED UPORABO TRETJIH OSEB. SAMI STE ODGOVORNI ZA VSE DEJAVNOSTI, KI POTEKAJO Z VAŠIM RAČUNOM, IN STE NAS DOLŽNI TAKOJ OBVESTITI NA PODPORI ZA STRANKE, ČE STE PREPRIČANI, ALI ČE SUMITE, DA JE TRETJA OSEBA IMELA ALI BI LAHKO IMELA DOSTOP DO VAŠIH PRIJAVNIH PODATKOV, DRUGIH PODATKOV ALI BI LAHKO KAKO DRUGAČE DOSTOPALA DO STORITVE VIBER PAY IN/ALI UPORABLJALA STORITVE PPS Z UPORABO VAŠEGA RAČUNA ALI VIRA FINANCIRANJA. ČE NE MORETE STOPITI V STIK Z NAMI S POMOČJO PODPORE ZA STRANKE V APLIKACIJI VIBER, KER SUMITE/VERJAMETE, DA JE OKUŽENA NAPRAVA, V KATERI JE NAMEŠČENA NAŠA PROGRAMSKA OPREMA, ALI PA JE NAPRAVA IZGUBLJENA ALI UKRADENA, NAM PROSIMO POŠLJITE OBVESTILO S SVOJEGA RAČUNALNIKA NA https://vb.me/d55d8f.

Potrjujete, da te pogoje sprejemate v svojem imenu in za svoj račun. Ko sprejmete te pogoje izjavljate, da ne delujete v imenu nikogar drugega in da ne boste dovolili, da bi kdorkoli drug dostopal do storitve Viber Pay v vašem imenu ali za vaš račun.

Poleg tega potrjujete, da niste mlajši od 18 let in da ste pravno sposobni sprejeti te pogoje. Potrjujete tudi, da boste Viber Pay uporabljali samo za namene, ki jih dovoljuje zakon.

Upoštevajte, da lahko predvidevajo pogoji PPS-jev dodatne obveznosti, zlasti glede zaupnosti in posredovanih informacij. Dodatno lahko omejijo dostop. Dostop do storitve Viber Pay in njena uporaba sta morda na razpolago le, če zagotavljate skladnost s temi pogoji in pogoji PPS-ja.

4. Dodatne storitve Viber Pay

Naši lokalni partnerji (npr. lokalne trgovine in trgovci) vam lahko zagotovijo promocije ali ponudbe s pomočjo storitve Viber Pay (skupaj: »Nagrade«), ki jih lahko uporabite na njihovih spletnih mestih. Pridržujemo si pravico, da kadar koli odstranimo, začasno prekinemo, omejimo, ponudimo nove nagrade ali prekinemo ponudbe nagrad. Upoštevajte, da je vaše sodelovanje in uporaba vseh nagrad odvisna od takrat razpoložljivih določil in pogojev lokalnega partnerja. Viber ne prevzema nobenih obveznosti ali dolžnosti, povezanih s temi nagradami.

5. Dodelitev licence in intelektualna lastnina

Če izpolnjujete pogoje, ki izhajajo iz skladnosti, vam Viber podeljuje omejeno, preklicno, neizključno, neprenosljivo in nepodlicencirano licenco za dostop do storitve Viber Pay izključno za namen, ki je naveden tukaj (»Licenca«).

Nikoli, neposredno ali posredno, ne dovolite tretjim osebam, da v vašem imenu: (i) kopirajo, spreminjajo in/ali ustvarjajo izpeljana dela Viber Pay v celoti. ali delno; (ii) dajejo v najem, zakup, posojanje, dodelitev, prodajo, licenciranje, podlicenciranje, dodelitev, distribucijo, objavo, prenos in/ali kako drugače dajo na razpolago Viber Pay tretji osebi; (iii) izvajajo vzvratni inženiring, razstavljajo, dekompilirajo, dekodirajo, prilagajajo in/ali skušajo kako drugače izpeljati in/ali pridobiti dostop do katere koli programske komponente Viber Pay, v celoti ali delno; (iv) odstranijo vsa obvestila o lastništvu iz storitve Viber Pay; (v) dostopajo do storitve Viber Pay in/ali katere koli vsebine v njej za namene primerjalne analize; in/ali (vi) dostopajo do storitve Viber Pay za kakršen koli nezakonit, goljufiv, neprimeren, nemoralen in/ali nepooblaščen namen (vključno s tistim, ki bi kršil pravice tretje osebe) in/ali da kršijo veljavne zakone, zakonodajo, pravila in predpise, vključno z zakoni proti pranju denarja.

Razen pravic, dodeljenih s predmetno licenco, si Viber pridržuje vse pravice, naslove, interese za in do storitve Viber Pay ter vso vsebino, slike, blagovne znamke, trgovska imena, patentne pravice, avtorske pravice, moralne pravice, pravice do oglaševanja, pravice do storitvenih znamk, dobro ime, pravico do poslovnih skrivnosti in/ali druge pravice intelektualne lastnine, ki lahko obstajajo ali se bodo pojavile v prihodnosti, ne glede na to, ali jih je mogoče registrirati ali ne, in vse njihove prijave, registracije, vpise, podaljšanja in razširitve v skladu z zakoni katere koli države, dežele, ozemlja ali drugi pristojnosti (»Pravice intelektualne lastnine«). Ne smete uporabljati naših trgovskih imen in logotipov in/ali drugih pravic intelektualne lastnine, razen če smo vas za to pisno pooblastili.

6. Pristojbine in cene

Viber vam ne zaračuna uporabo storitve Viber Pay. Vendar pa vam lahko PPS zaračuna svoje storitve v skladu s pogoji PPS-ja. Poleg tega lahko tretje osebe – na primer vaš vir financiranja – zaračunajo pristojbine ali druge prispevke.

Odgovorni ste za vse veljavne davke, prispevke, dajatve ali podobne državne odtegljaje v kakršnikoli obliki (skupaj »Davki«), ki izhajajo iz ali kot posledica vaše uporabe storitve, razen če je izrecno navedeno drugače. Sami ste odgovorni za izračun davkov, ki se uporabljajo pri uporabi storitev. Razen davkov, ki vam jih lahko zaračuna Viber ali vaš vir financiranja in jih v vašem imenu nakaže ustreznim davčnim organom, vse odbitke ali odtegljaje (med drugim, vendar brez omejitev tudi čezmejne davčne odtegljaje), ki jih zahteva zakon, plačate vi in je izključno vaša odgovornost, da izračunate, zberete, prijavite in nakažete navedene davke ustreznemu davčnemu organu.

7. Obdobje in prekinitev

Viber lahko prekine storitev Viber Pay z najmanj dvomesečnim odpovednim rokom. Storitev Viber Pay lahko kadar koli prekinete, vendar to pomeni, da ne boste mogli dostopati do storitev PPS-jev iz aplikacije Viber. Če želite prekiniti uporabo storitve Viber Pay, lahko to storite kar v aplikaciji. Po preklicu teh pogojev lahko PPS prekine svoje pogoje v skladu s pogoji PPS-ja.

Viber lahko poleg tega takoj prekine ali začasno onemogoči storitev Viber Pay:

če obstaja upravičena domneva, da ste podali napačne izjave o svojih osebnih podatkih, svojem finančnem stanju ali drugih informacijah, ki ste nam jih posredovali, ali pa niste posredovali ustreznih informacij;
če je PPS prekinil pogodbeno razmerje z vami;
če je bil proti vam uveden stečajni ali podoben postopek;
če ste izgubili pravno sposobnost za sklenitev teh pogojev;
če PPS ugotovi, da predstavljate veliko tveganje goljufije ali kreditnega tveganja in nas o tem obvesti;
če ste resno kršili predmetne pogoje;
če imamo informacije, da je vaša uporaba aplikacije Viber škodljiva za nas ali našo programsko in strojno opremo oziroma sisteme; ali
če katerakoli veljavna zakonodaja, predpis, sodišče, navodila varuha človekovih pravic ali vladni organ od nas to zahteva ali če se spremenijo veljavni zakoni in predpisi, zaradi česar je potrebno za uporabo storitve Viber pridobiti licenco.

Če zakon ne določa drugače, po preklicu ali ukinitvi ne boste mogli več uporabljati storitve Viber Pay in lahko izbrišemo vaše podatke, pridobljene pri registraciji, in druge podatke, shranjene na naših strežnikih, v skladu s Pravilnikom o varovanju zasebnosti družbe Viber.

V PRIMERU, DA SO BILI TI POGOJI PREKLICANI ALI UKINJENI, NE PA TUDI POGOJI PPS-JA, SE BOSTE MORALI MORDA NEPOSREDNO POVEZATI S PPS-JEM GLEDE ZAGOTAVLJANJA STORITEV, DOSTOP DO STORITVE VIBER PAY PA BO ONEMOGOČEN.

Členi 5, 10, 11 in 12 bodo veljali tudi po prenehanju veljavnosti teh pogojev.

8. Spremembe pogojev in aplikacije Viber

Viber lahko spremeni te pogoje v katerem koli od naslednjih primerov:

kadar Viber upravičeno meni, da bi to prispevalo k lažjem razumevanju pogojev;
pri uvajanju nove storitve ali funkcionalnosti;
da odražajo vse posodobitve in spremembe naših storitev, funkcij ali praks; ali
da zagotavljajo skladnost pri spremembah veljavne zakonodaje in predpisov;

Spremembe bomo uveljavili le, če določila predmetnih pogojev ne bodo več ustrezna in postanejo nepopolna. Če zakon, predpisi ali državni organ ne zahtevajo drugače, vam bomo 30 dni pred začetkom veljavnosti poslali pismeno obvestilo. Prav tako bomo posodobili datum na vrhu naših pogojev in vam omogočili, da kadar koli ponovno pregledate starejšo različico pogojev. Spremembe teh pogojev začnejo veljati po izteku 30-dnevnega roka za obveščanje (ali daljšega roka, če to zahteva zakon). Ko začnejo veljati posodobljeni pogoji, so le-ti zavezujoči, če boste še naprej uporabljali storitev Viber Pay. Če se ne strinjate s kakršnimi koli spremembami storitev ali pogojev, nas lahko obvestite ali brezplačno prekinete razmerje z nami v skladu s poglavjem Obdobje in prekinitev, še preden začnejo spremembe veljati.

Opozoriti vas moramo, da bodo naslednje spremembe teh pogojev ali aplikacije Viber začele veljati takoj in brez predhodnega pisnega obvestila: če so te spremembe: 1) izključno v vašo korist, 2) izključno administrativne narave in nimajo negativnega vpliva na vas, 3) neposredno predpisane z zakonom, 4) zaradi varnostnih posodobitev, pogojev skladnosti ali tveganja, 5) zaradi pogojev skladnosti ali tveganja, ki jih predpiše ponudnik plačilnih storitev, 6) zaradi dodanih novih funkcionalnosti.

9. Nivo storitev

Čeprav si zelo prizadevamo, da bi bile naše storitve brez napak in prekinitev, ne moremo obljubiti, da bodo ta prizadevanja zagotovila želeno učinkovitost. Prav tako lahko omejimo dostop do storitve Viber Pay zaradi popravil in vzdrževanja ter uvajanja novih naprav ali storitev. Poskušali bomo omejiti pogostost in trajanje takih prekinitev ali omejitev. Morda bomo od vas zahtevali posodobitev na najnovejšo različico aplikacije Viber, če boste želite še naprej uporabljati storitev Viber Pay. NAŠE STORITVE UPORABLJATE NA LASTNO ODGOVORNOST. NOBENA USTNA ALI PISNA INFORMACIJA ALI NASVET, KI GA POSREDUJEMO, SE NE OBRAVNAVA KOT JAMSTVO. NAŠE STORITVE IN VSA GRADIVA, INFORMACIJE, PROGRAMSKA OPREMA, NAPRAVE, STORITVE IN DRUGA VSEBINA V STORITVAH SO NA RAZPOLAGO »KOT SO« IN »KOT RAZPOLOŽLJIVA« BREZ KAKRŠNIH KOLI IZRECNIH ALI IMPLICITNIH JAMSTEV. V NAJVEČJEM OBSEGU, KI GA DOPUŠČAJO VELJAVNA ZAKONODAJA, VIBER, NJEGOVA MATIČNA DRUŽBA RAKUTEN GROUP INC. IN VSE PODRUŽNICE ALI POVEZANA PODJETJA DRUŽBE VIBER (“SKUPINA VIBER”) ZAVRAČAJO VSE GARANCIJE, IZRECNE ALI IMPLICITNE, MED DRUGIM TUDI IMPLICITNE GARANCIJE O PRIMERNOSTI ZA PRODAJO, PRIMERNOSTI ZA DOLOČEN NAMEN IN NEKRŠITEV. SKUPINA VIBER NE JAMČI, DA BODO FUNKCIJE, KI DELUJEJO V NAŠIH STORITVAH ALI S POMOČJO NAŠIH STORITEV, NA RAZPOLAGO, DA BODO NEPREKINJENE ALI BREZ NAPAK, DA BODO NAPAKE ODPRAVLJENE ALI DA NAŠE STORITVE ALI STREŽNIKI, NA KATERIH SO STORITVE NA RAZPOLAGO, NE VSEBUJEJO VIRUSOV ALI DRUGIH ŠKODLJIVIH KOMPONENT. SKUPINA VIBER NE JAMČI, DA BODO UPORABA ALI REZULTATI UPORABE GRADIVA, INFORMACIJ, PROGRAMSKE OPREME, NAPRAV, STORITEV ALI DRUGE VSEBINE NA STORITVAH ALI SPLETNIH MESTIH, POVEZANIH S STORITVAMI, PRAVILNI, TOČNI, ZANESLJIVI ALI IMELI KAKRŠNEKOLI DRUGE LASTNOSTI. SKUPINA VIBER NE JAMČI, DA Z UPORABO GRADIV, INFORMACIJ, PROGRAMSKE OPREME, NAPRAV, STORITEV ALI DRUGE VSEBINE, VKLJUČENE V STORITVE, NE BOSTE KRŠILI PRAVIC DRUGIH; SKUPINA VIBER NE PREVZEMA NOBENE ODGOVORNOSTI ZA NAPAKE ALI OPUSTITVE V TAKIH GRADIVIH, INFORMACIJAH, PROGRAMSKI OPREMI, NAPRAVAH, STORITVAH ALI DRUGI VSEBINI, VKLJUČENI V STORITVE ALI KATEROKOLI DRUGO SPLETNO MESTO. ČE VELJAVNA ZAKONODAJA NE DOVOLJUJE IZKLJUČITVE NEKATERIH ALI VSEH ZGORAJ NAVEDENIH IMPLICITNIH JAMSTEV, BODO ZGORNJE IZKLJUČITVE ZA VAS VELJALE LE V OBSEGU, KI GA DOVOLJUJE VELJAVNA ZAKONODAJA.

PPS lahko v skladu s svojimi pogoji spremeni ali prilagodi (tj. nadgradi, doda storitve, odstrani storitve itd.) svoje storitve, ki vam jih zagotavlja s pomočjo aplikacije Viber. Za te storitve nismo odgovorni in Viber ne prevzema nobene odgovornosti ali jamstva za dejanja ali opustitve PPS-ja.

10. Podpora

Če želite dostop do podpore, odprite profil Viber Pay in kliknite »Podpora«. Po najboljših močeh se bomo potrudili, da na vaše poizvedbe odgovorimo v razumnem roku, če pa se vaša poizvedba nanaša na storitve ponudnika plačilnih storitev, bomo odvisni od informacij ali odločitve vašega PPS-ja.

11. Omejitev odgovornosti

VIBER NE IZKLJUČUJE ALI OMEJUJE SVOJE, Z VAMI POVEZANE ODGOVORNOSTI, ČE BI BILO TO NEZAKONITO. SEM SPADA TUDI KAKRŠNAKOLI ODGOVORNOST ZA SMRT ALI TELESNE POŠKODBE ZARADI NAŠE MALOMARNOSTI (TJ. ČE PRI IZVAJANJU POGODBE NE RAVNAMO Z RAZUMNO SKRBNOSTJO ALI RAZUMNO ZMOGLJIVOSTJO) ALI ZARADI MALOMARNOSTI NAŠIH ZAPOSLENIH, ZASTOPNIKOV ALI PODIZVAJALCEV; ZARADI GOLJUFIJE ALI GOLJUFIVEGA ZAVAJANJA (TJ. ČE VAM NAMERNO SPOROČIMO NEKAJ, KAR NI RESNIČNO, VI PA SE POTEM RAZUMLJIVO NA TO ZANAŠATE); SKUPINA VIBER NE ODGOVARJA ZA: (i) KAKRŠNO KOLI POSREDNO, POSEBNO, NAKLJUČNO, KAZENSKO, EKSEMPLARNO ALI POSLEDIČNO ŠKODO ALI (ii) KAKRŠNO KOLI NEZMOŽNOST UPORABE, IZGUBO PODATKOV, POSLOV ALI DOBIČKA, NE GLEDE NA PRAVNO TEORIJO. TE IZKLJUČITVE ALI OMEJITVE VELJAJO NE GLEDE NA TO, ALI JE BIL ČLAN SKUPINE VIBER OPOZORJEN NA MOŽNOST TAKE ŠKODE. TI POGOJI NE IZKLJUČUJEJO ODGOVORNOSTI SKUPINE VIBER ZA IZGUBE IN ŠKODO, KI SO POSLEDICA NAŠE OPUSTITVE SKRBNOSTI IN STORILNOSTI V RAZUMNEM OBSEGU PRI ZAGOTAVLJANJU STORITEV ALI KRŠITVE NAŠIH OBVEZNOSTI V SKLADU S TEMI POGOJI, VENDAR OB UPOŠTEVANJU ZGORAJ NAVEDENEGA: (I) NISMO ODGOVORNI ZA IZGUBO ALI ŠKODO, KI JE NI MOGOČE PREDVIDETI. IZGUBA ALI ŠKODA JE PREDVIDLJIVA, ČE JE OČITNO, DA SE BO ZGODILA, ALI ČE SMO V ČASU SKLENITVE POGODBE TAKO MI KOT VI VEDELI, DA SE LAHKO ZGODI; (II) NISMO ODGOVORNI ZA KAKRŠNE KOLI ŽE OBSTOJEČE NAPAKE ALI ŠKODO ALI ZA KAKRŠNO KOLI IZGUBO ALI ŠKODO, KI BI SE JI LAHKO IZOGNILI Z UPOŠTEVANJEM NAŠIH NASVETOV ALI NAVODIL (VKLJUČNO S TEMI POGOJI IN VSEMI PRAVILI, NAVEDENIMI V TEH POGOJIH); NISMO ODGOVORNI ZA POSLOVNE IZGUBE. STORITVE ZAGOTAVLJAMO LE ZA DOMAČO IN ZASEBNO UPORABO. ČE STORITVE UPORABLJATE ZA KAKRŠNEKOLI KOMERCIALNE ALI POSLOVNE NAMENE, SKUPINA VIBER NE ODGOVARJA ZA IZGUBO DOBIČKA, IZGUBO POSLA, PREKINITEV POSLOVANJA ALI IZGUBO POSLOVNIH PRILOŽNOSTI. RAZEN PRI TISTIH VRSTAH ODGOVORNOSTI, KI JIH PO ZAKONU NE MOREMO OMEJITI (KOT JE OPISANO V TEM RAZDELKU), OMEJUJEMO SVOJO ODGOVORNOST NA ZNESEK NAJVEČ 100 €. TO DOLOČILO SE NE UPORABLJA, KADAR GA PREPOVEDUJE VELJAVNA ZAKONODAJA.

12. Razno

Veljavna zakonodaja

Pogoje urejaja zakonodaja Anglije in Walesa. Kljub temu se lahko še vedno zanašate na obvezne predpise o varstvu potrošnikov v državi članici EU, v kateri živite. Konvencija Združenih narodov o pogodbah za mednarodno prodajo blaga se ne uporablja.

Sodna pristojnost

Če se kakršen koli spor, obtožba ali zahtevek (vključno s kakršnim koli nepogodbenim zahtevkom) nanaša na storitev Viber ali je povezana z njimi (»Spor«), se vi in mi strinjamo, da bomo drugi stranki poslali pisno obvestilo z razumnim opisom spora in predlagano rešitvijo. Obvestilo vam bomo poslali na osnovi najnovejših kontaktnih podatkov, ki ste nam jih posredovali. Vaše obvestilo o sporu nam morate poslati na naslov: Viberforeigndispute@viber.com. V obdobju šestdesetih (60) dni od datuma prejema obvestila druge stranke bosta vi in Viber pristopila k pogovorom, da bi poskušala rešiti spor, vendar ne obstaja nobena obveznost za vas ali Viber, da rešita spor pod pogoji, ki vam ali družbi Viber po lastni presoji ne ustrezajo, ali da kakorkoli omeji pravico do neposredne predložitve pristojnemu sodišču, ki velja za obe pogodbeni stranki.

Če spora ni mogoče rešiti sporazumno ali z alternativnim reševanjem sporov, se Viber in vi nepreklicno strinjate, da so sodišča v Angliji in Walesu izključno pristojna za obravnavo, reševanje in/ali odločanje o vseh sporih, nesoglasjih ali zahtevkih, ki izhajajo iz teh pogojev ali so z njimi povezani, vključno z vsemi vprašanji glede njihovega obstoja, veljavnosti, oblikovanja ali prenehanja.

Prepoved prenosa

Svojih pravic, kamor spadajo tudi podatki za prijavo, ne smete dodeliti ali prenesti, prav tako ne smete prenesti svojih dolžnosti v skladu s predmetnimi pogoji.

Prevladujoči pogoji

Predmetni pogoji so na razpolago v slovenskem in angleškem jeziku, v primeru neskladja pa prevladajo pogoji v slovenskem jeziku.

VIBER PAY TERMS AND CONDITIONS

[Last Updated: 21.03.23]

These Viber Pay Terms and Conditions (“Terms”) are legally binding between Viber Media S.à.r.l. with address at 2 rue du Fossé, Luxembourg L-1536 (“Viber”, “we”, “our” or any other similar pronouns) and you as user (“user”, “you”, “your” or any other similar pronouns).

BY CLICKING ON THE “ACCEPT” BUTTON, YOU AGREE TO BE BOUND BY THESE TERMS AND ACKNOWLEGDE THAT YOU HAVE READ AND UNDERSTOOD THEM. PLEASE READ THESE TERMS CAREFULLY BEFORE ACCEPTING THEM. IF YOU DO NOT AGREE TO ALL OR PART OF THESE TERMS, YOU ARE NOT ALLOWED TO USE VIBER PAY IN ANY MANNER.

Under these Terms, Viber offers you access to the payment services rendered by third-party payment services providers (each a “PSP”) via the Viber App as an additional feature of the Viber App. These Terms exclusively govern your relationship with Viber when using Viber Pay. The use of the Viber App is governed by the Viber Terms of Service.

1. Viber Pay

To access and use the services provided by the PSP (“PSP Services”), you need to accept the PSP’s terms, governing the PSP’s Services (“PSP Terms”), together with these Terms.

Viber does not render any payment services itself but rather acts as a technical service provider to the PSP. The PSP will provide you, via the Viber App, certain payment services and functions, which, subject to the PSP Terms, might vary from time to time (“Viber Pay”). The PSP Services may comprise the execution of payment transactions, the transfer and receipt of payments, converting your funds into e-money, as outlined in the PSP Terms which will be made available to you during your onboarding to the PSP Services.

WITHIN VIBER PAY VIBER DOES NOT CONTROL OR PROCESS ANY OF YOUR FUNDS OR RENDER YOUR PAYMENT TRANSACTIONS AND ONLY PROVIDES YOU WITH A PLATFORM AS A GATEWAY TO USE THE PSP’S SERVICES, AS DETAILED IN THE PSP TERMS. VIBER IS NOT A PAYMENT SERVICES PROVIDER.

2. Registration

You acknowledge that Viber Pay is for your personal use only and is not meant for a business or commercial use.

In order to access Viber Pay, you must first download the Viber App and have an active account on the Viber App. Further, for Viber Pay you will have to complete a registration process through the Viber App, and to choose your country of residence, as the PSP Services will depend on the country from which you access Viber Pay. You agree that in the event you change country or residence during the term of use of Viber Pay, the scope of PSP Services may be modified or withdrawn depending on local country rules and you may be asked to sign up to country specific terms imposed by the PSP.

Through the registration process you will be asked to accept these Terms and the PSP Terms and you will also be asked to provide additional information, including Personal Data (as such term is defined in the Viber Privacy Policy) to Viber and to the PSP in accordance with their Privacy Policy to verify your identity as well as undertake anti-money laundering checks. Any information provided by you through the registration process to Viber will be handled in accordance with the Viber Privacy Policy. We are under no obligation to review or verify information provided by you under these Terms. You are under a duty to keep constantly updated any information provided.

IT IS AT THE PSP’S SOLE DISCRETION IF AND WHAT SERVICES ARE OFFERED TO YOU UNDER THE PSP TERMS.

We rely on the PSP to authenticate you and approve your account with the PSP. Transaction limits and other restrictions to your use of Viber Pay may be applied by the PSP. Applicable limits, restrictions, and other account information may be shown in the Viber App, if and once provided / approved by the PSP.

Your right to cancel

Within 14 days from the date upon which these terms come into force (which is the date your account was opened) you have the right to cancel these Terms without stating a reason and without any cancellation fees imposed. You can exercise this right through the app. Following cancellation of these Terms, the PSP may terminate its PSP Terms with you, according to the PSP Terms. If you do not exercise your right to cancel, we will provide our services until termination of these Terms.

3. Your obligations and duty of confidentiality

IF THE INFORMATION YOU PROVIDED ABOUT YOURSELF THROUGH THE REGISTRATION PROCESS CHANGES OR IS NO LONGER ACCURATE YOU MUST IMMEDIATELY UPDATE THIS VIA THE VIBER APP. YOU MUST IMMEDIATELY INFORM US IF YOU LOSE YOUR CAPACITY TO ENTER INTO CONTRACTS.

YOU ARE OBLIGED TO KEEP YOUR LOGIN DETAILS (E.G., PERSONAL PASSCODE AND USER NAME, OTHER BIOMETRIC INFORMATION, ETC.) CONFIDENTIAL AND TO PROTECT SUCH DETAILS AGAINST THIRD-PARTY USE. YOU ARE SOLELY RESPONSIBLE FOR ALL ACTIVITIES THAT OCCUR UNDER YOUR ACCOUNT AND YOU ARE OBLIGED TO INFORM US IMMEDIATELY VIA CUSTOMER SUPPORT IF YOU BELIEVE OR IF YOU HAVE SUSPICION THAT A THIRD-PARTY MIGHT HAVE HAD OR MIGHT HAVE ACCESS TO YOUR LOGIN DETAILS, OTHER CREDENTIALS, OR MIGHT OTHERWISE BE ABLE TO ACCESS VIBER PAY AND/ OR USE THE PSP SERVICES USING YOUR ACCOUNT OR FUNDING SOURCE. IF YOU ARE UNABLE TO CONTACT US VIA CUSTOMER SUPPORT ON THE VIBER APP BECAUSE YOU SUSPECT/ BELIEVE THE DEVICE ON WHICH OUR SOFTWARE WAS INSTALLED WAS HACKED OR IF THE DEVICE WAS LOST OR STOLEN, PLEASE CONTACT US ON YOUR COMPUTER VIA https://vb.me/d55d8f.

You confirm that you enter into these Terms in your own name and on your own behalf. By accepting these Terms, you declare that you are not acting for anyone else and that you will not allow someone else to access Viber Pay in your name or on your behalf.

You further confirm that you are not under the age of 18, and that you have the legal capacity to enter into these Terms. You further confirm that you will use Viber Pay only for purposes allowed by law.

Please note that the PSP Terms may provide for additional obligations, in particular on confidentiality and information provided. They may establish further access restrictions. Access to and use of Viber Pay may only be available if you are compliant with both these Terms and the PSP Terms.

4. Viber Pay Additional Services

Our local partners (e.g. local shops and merchants) may provide you promotions or offers through Viber Pay (together: “Rewards”) that you may use on their sites. We reserve our right to remove, suspend, limit, offer new Rewards or terminate the Rewards offers at any time. Please note that your interaction and use of all Rewards is subject to the local partner’s then-available terms and conditions. Viber incurs no obligations or duties in relation to these Rewards.

5. License grant and Intellectual Property

Subject to your compliance with the Terms, Viber grants you with a limited, revocable, non-exclusive, non-transferable and non-sub-licensable license to access Viber Pay, solely for the purpose set forth herein (“License”).

You shall not at any time, directly or indirectly, and shall not permit any third-party on your behalf to: (i) copy, modify, and/or create derivative works of Viber Pay, in whole or in part; (ii) rent, lease, lend, assign, sell, license, sublicense, assign, distribute, publish, transfer, and/or otherwise make available Viber Pay to a third party; (iii) reverse engineer, disassemble, decompile, decode, adapt, and/or otherwise attempt to derive and/or gain access to any software component of Viber Pay, in whole or in part; (iv) remove any proprietary notices from Viber Pay; (v) access Viber Pay and/or any content therein for benchmarking purposes; and/or (vi) access Viber Pay for any illegal, fraudulent, inappropriate manner, immoral, and/or unauthorized purpose (including that which would infringe upon the rights of a third party) and/or that is in breach of applicable law, legislation, rules and regulations, including anti-money laundering laws.

Except as granted herein under the License, Viber reserves all rights, title, interest in and to Viber Pay and all content, images, trademarks, tradenames, patent rights, copyrights, moral rights, rights of publicity, service mark rights, goodwill, trade secret rights, and/or other intellectual property rights that may exist now or come into existence in the future, whether registrable or not, and all of their applications, registrations, recordals, renewals and extensions, under the laws of any state, country, territory or other jurisdiction (“Intellectual Property Rights”). You may not use our tradenames and logos and/or any other Intellectual Property Rights, except if we authorized you, in writing, to do so.

6. Fees and rates

Viber does not charge you for Viber Pay. However, the PSP may charge you for its services under the PSP Terms. In addition, third parties – such as your funding source – may charge fees or take other levies.

You are responsible for all applicable, taxes, levies, duties or similar governmental assessments of any nature (collectively, “Taxes”) that arise from or as a result of your use of the service, except as expressly stated otherwise. You have sole responsibility for the calculation of the Taxes applicable when you use the services. Other than the Taxes that may be charged by Viber or by your funding source to you and remitted to the appropriate tax authorities on your behalf, any deductions or withholdings (including but not limited to cross-border withholding taxes, that are required by law shall be borne by you and it is solely your responsibility to assess, collect, report and remit said taxes to the appropriate tax authority.

7. Term and termination

Viber may terminate Viber Pay subject to at least a 2 month’s notice period. You may at any time terminate Viber Pay, but this will mean you won’t be able to access the PSP Services via Viber. If you want to terminate Viber Pay, please do so via the Viber App. Following cancellation or termination of these Terms, the PSP may terminate its PSP Terms with you, according to the PSP Terms.

Viber may also terminate or suspend Viber Pay immediately:

if we have good reason to believe that you made incorrect statements as to your Personal Data or your financial status or any other information you provided to us, or you did not provide adequate information;
if the PSP has terminated its relationship with you;
if bankruptcy or similar proceedings have been initiated against you;
if you have lost your legal capacity to enter into these Terms;
if the PSP determines and notifies us that you are a significant fraud or credit risk;
if you have broken these Terms in a serious way;
if we have information that your use the Viber App is harmful to us or our software, hardware or systems; or
any applicable law, regulation, court, ombudsman’s instructions or governmental authority requires us to or if there is a change in any applicable laws and regulations, the effect of which is that Viber needs to be licensed.

Following cancelation or termination, you will not be able to use Viber Pay anymore, and we may delete your information obtained through the registration process and other information stored on our servers in accordance with the Viber Privacy Policy unless otherwise required by law.

IN THE EVENT THAT THESE TERMS HAVE BEEN CANCELLED OR TERMINATED BUT NOT THE PSP TERMS WITH THE PSP, YOU MAY BE REQUIRED TO LIAISE WITH THE PSP DIRECTLY WITH REGARD TO THE PROVISION OF PSP SERVICES AND ACCESS TO VIBER PAY WILL NOT BE AVAILABLE ANYMORE.

Sections 5, 10, 11 and 12 will continue to apply following termination of these Terms.

8. Amendments to the Terms and the Viber App

Viber may change these Terms in any of the following cases:

where Viber reasonably believes it would make the Terms better to understand;
to cover the introduction of a new service or functionality;
to reflect any updates and changes to our services, functionalities or practices; or
to reflect changes in applicable laws and regulations;

We will only make changes if the provisions of these Terms are no longer appropriate or incomplete. Unless otherwise required by law, regulation or governmental body, we will provide you with 30 days’ prior written notice. We will also update the date at the top of our Terms and enable you to re-visit the older version of the Terms at any time. Changes to these Terms shall become effective upon the completion of the 30 days’ notice (or such later period if required by law). Once updated Terms come into effect, you will be bound by them if you continue to use Viber Pay. If you do not agree with any changes to the services or the Terms, you may notify us or terminate your relationship with us free of charge in accordance with the Term and Termination section prior to the changes taking effect.

It should be noted that changes to these Terms or the Viber App, will take effect immediately without prior written notice where such changes are: 1) exclusively to your benefit, 2) where they are of a purely administrative nature and have no negative effect on you, 3) where they are directly imposed by law, 4) due to security updates, compliance or risk conditions, 5) compliance or risk conditions imposed by the PSP, 6) additions of new functionalities.

9. Service level

Although we make great efforts to make our services error and interruption free, we cannot promise that such efforts will result with such desired performance. Also, we may restrict access to Viber Pay to allow for repairs, maintenance, or the introduction of new facilities or services. We will attempt to limit the frequency and duration of any such suspension or restriction. We may require you to update to the latest version of the Viber App in order to continue to use Viber Pay. YOUR USE OF OUR SERVICES IS AT YOUR OWN RISK. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY US SHALL CREATE A WARRANTY. OUR SERVICES AND ALL THE MATERIALS, INFORMATION, SOFTWARE, FACILITIES, SERVICES AND OTHER CONTENT IN THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, VIBER, ITS PARENT COMPANY RAKUTEN GROUP INC. AND ANY SUBSIDIARIES OR AFFILIATED COMPANIES OF VIBER (“THE VIBER GROUP”) DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. THE VIBER GROUP DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED ON OR THROUGH OUR SERVICES WILL BE AVAILABLE, UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT OUR SERVICES OR THE SERVERS THAT MAKE THE SERVICE AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. THE VIBER GROUP DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE MATERIAL, INFORMATION, SOFTWARE, FACILITIES, SERVICES, OR OTHER CONTENT ON THE SERVICES OR ANY WEBSITES LINKED TO THE SERVICES IN TERMS OF THEIR CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE. THE VIBER GROUP MAKES NO WARRANTIES THAT YOUR USE OF THE MATERIALS, INFORMATION, SOFTWARE, FACILITIES, SERVICES, OR OTHER CONTENT INCLUDED IN THE SERVICES WILL NOT INFRINGE THE RIGHTS OF OTHERS AND THE VIBER GROUP ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ERRORS OR OMISSIONS IN SUCH MATERIALS, INFORMATION, SOFTWARE, FACILITIES, SERVICES, OR OTHER CONTENT INCLUDED IN THE SERVICES OR ANY OTHER WEBSITE. IF APPLICABLE LAW DOES NOT ALLOW THE EXCLUSION OF SOME OR ALL OF THE ABOVE IMPLIED WARRANTIES TO APPLY TO YOU, THE ABOVE EXCLUSIONS WILL APPLY TO YOU ONLY TO THE EXTENT PERMITTED BY APPLICABLE LAW.

The PSP may under the PSP Terms amend or adjust (i.e., upgrade, add services, remove services, etc.) its services rendered to you through the Viber App. We are not responsible for those services and Viber does not assume any liability or responsibility or provide any warranty for the action or omissions of the PSP.

10. Support

In order to access support, please go to Viber Pay profile and click “Support”. We will make our best efforts to respond to your queries within a reasonable time, but, if your query relates to services provided by the PSP we will be reliant on information or a decision from your PSP.

11. Limitation of liability

VIBER DOES NOT EXCLUDE OR LIMIT ITS LIABILITY TO YOU WHERE IT WOULD BE ILLEGAL TO DO SO. THIS INCLUDES ANY LIABILITY FOR DEATH OR PERSONAL INJURY CAUSED BY OUR NEGLIGENCE (I.E. IF WE FAIL TO TAKE REASONABLE CARE OR EXERCISE REASONABLE SKILL IN THE PERFORMANCE OF A CONTRACT) OR THE NEGLIGENCE OF OUR EMPLOYEES, AGENTS OR SUBCONTRACTORS; FOR FRAUD OR FRAUDULENT MISREPRESENTATION (I.E. IF WE DELIBERATELY TELL YOU SOMETHING THAT IS UNTRUE, WHICH YOU THEN REASONABLY RELY ON); THE VIBER GROUP WON’T BE LIABLE FOR: (i) ANY INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, EXEMPLARY OR CONSEQUENTIAL DAMAGES, OR (ii) ANY LOSS OF USE, DATA, BUSINESS OR PROFITS, REGARDLESS OF LEGAL THEORY. THESE EXCLUSIONS OR LIMITATIONS WILL APPLY REGARDLESS OF WHETHER OR NOT A MEMBER OF THE VIBER GROUP HAS BEEN WARNED OF THE POSSIBILITY OF SUCH DAMAGES. THESE TERMS DO NOT EXCLUDE VIBER GROUP’S LIABILITY FOR LOSSES AND DAMAGES THAT ARE A RESULT OF OUR FAILURE TO USE REASONABLE CARE AND SKILL IN PROVIDING THE SERVICES OR OF OUR BREACH OF OUR OBLIGATIONS TO YOU UNDER THESE TERMS HOWEVER, SUBJECT TO THE FORGOING: (I) WE ARE NOT RESPONSIBLE FOR ANY LOSS OR DAMAGE THAT IS NOT FORESEEABLE. LOSS OR DAMAGE IS FORESEEABLE IF EITHER IT IS OBVIOUS THAT IT WILL HAPPEN OR IF, AT THE TIME THE CONTRACT WAS MADE, BOTH WE AND YOU KNEW IT MIGHT HAPPEN; (II) WE ARE NOT RESPONSIBLE FOR ANY PRE-EXISTING FAULTS OR DAMAGE OR FOR ANY LOSS OR DAMAGE WHICH YOU COULD HAVE AVOIDED BY FOLLOWING OUR ADVICE OR INSTRUCTIONS (INCLUDING THESE TERMS AND ANY POLICIES REFERRED TO IN THESE TERMS); WE ARE NOT LIABLE FOR BUSINESS LOSSES. WE ONLY PROVIDE THE SERVICES FOR DOMESTIC AND PRIVATE USE. IF YOU USE THE SERVICES FOR ANY COMMERCIAL OR, BUSINESS PURPOSE, THE VIBER GROUP WILL HAVE NO LIABILITY TO YOU FOR ANY LOSS OF PROFIT, LOSS OF BUSINESS, BUSINESS INTERRUPTION OR LOSS OF BUSINESS OPPORTUNITY. OTHER THAN FOR THE TYPES OF LIABILITY WE CANNOT LIMIT BY LAW (AS DESCRIBED IN THIS SECTION), WE LIMIT OUR LIABILITY TO YOU TO THE GREATER OF €100 EUR. THIS PROVISION DOES NOT APPLY WHERE PROHIBITED BY APPLICABLE LAW.

12. Miscellaneous

Applicable Law

The Terms are governed by the laws of England and Wales. Despite this, you can still rely on the mandatory consumer protection rules of the EU Member State where you live. The United Nations Convention on Contracts for the International Sale of Goods is excluded.

Jurisdiction

If any controversy, allegation, or claim (including any non-contractual claim) arises out of or relates to the Viber services (“Dispute”) then you and we agree to send a written notice to the other providing a reasonable description of the Dispute, along with a proposed resolution of it. Our notice to you will be sent to you based on the most recent contact information that you provide us. Your notice of Dispute to us must be sent to us at Viberforeigndispute@viber.com. For a period of sixty (60) days from the date of receipt of notice from the other party, Viber and you will engage in a dialogue in order to attempt to resolve Dispute, though nothing will require either you or Viber to resolve Dispute on terms which either you or Viber, in each of our sole discretion, are uncomfortable with, or, to exercise any right either of us have to bring the Dispute directly before a competent court.

Should the Dispute not be settled amicably or by means of an alternative dispute resolution, Viber and you irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to hear, settle, and / or determine any dispute, controversy, or claim, arising out or in connection with these Terms, including any questions regarding its existence, validity, formation or termination.

Non-Assignment

You may not assign or transfer your rights or delegate your duties under the Terms, including your login details.

Prevailing Terms

These Terms are offered in Slovenian and in English, in the case of any conflict the Slovenian language terms shall prevail.