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HR Business Partner

HR, London, UK (hybrid)

Description

Rakuten Viber is one of the most popular and downloaded apps in the world. Working with us provides a unique opportunity to influence hundreds of millions of our users and to be part of the journey that makes us a super-app. Our mission is to make people’s lives easier by enabling meaningful connections, from precious moments with family and friends, through managing business relationships to pursuing their passions.

We’re looking for a motivated and driven Junior HR Business Partner to join Rakuten Viber. If you have a passion for HR within the tech industry, a strong desire to learn and grow by supporting managers and teams, and a focus on enhancing the employee experience, this could be the perfect starting point for your HRBP career!

As a Junior HR Business Partner, you’ll assist managers and teams by providing HR guidance and hands-on support, helping them navigate day-to-day challenges. You’ll also play a key role in supporting employees at all levels, helping to execute initiatives that enhance the overall employee experience. Your commitment to fostering a positive culture will be instrumental in supporting Viber’s success as a global organization.

Responsibilities

  • HR Partnership Support: Assist in the implementation of HR strategies that align with business objectives. Support managers by providing foundational HR guidance and administrative assistance.
  • Manager Assistance: Work with managers to support team development and provide practical advice on routine management challenges and HR processes.
  • Employee Relations: Manage employee-related matters throughout the entire employee journey, from onboarding to offboarding. Serve as the primary point of contact for all employee-related matters, providing guidance and support as needed.
  • Enhancing Employee Experience: Lead initiatives that foster employee engagement and wellbeing. Plan and execute creative programs such as onboarding experiences, team-building events, celebrations, and volunteer activities that reflect Viber’s values and culture.
  • Collaboration and Partnership: Build strong relationships across all levels of the organization, working closely with internal HR teams and cross-functional partners. Collaborate with teams such as Talent Acquisition, Finance, Office Manager and People Analytics, as well as global HRBPs, to deliver impactful people initiatives.
  • Global Project Contribution: Actively contribute to global HR projects and cross-functional initiatives to support the wider people strategy.

Requirements

  • Foundational HR Knowledge: Understanding of HR principles and a strong desire to apply them within a fast-paced technology environment.
  • Communication & Coaching Potential: Excellent interpersonal skills with the ability to build relationships and the motivation to develop coaching skills for manager support.
  • Adaptability & Proactivity: A self-starter attitude with the ability to manage multiple administrative and people-oriented tasks across the employee lifecycle.

About

At Rakuten Viber, we connect people–no matter who they are, or where they are from. As a communication platform that connects hundreds of millions of people around the world, we know that the way people communicate changes on an almost daily basis. That’s why we dedicate ourselves to providing added value to communication — from private and group chats to audio and video calls to the ability to follow and contact brands, businesses and celebrities. Viber is an all-in-one platform for everything communications-based, and all Viber communications are protected by end-to-end encryption. Viber is part of the Rakuten Group, a world leader in e-commerce and financial services