Frequently Asked Questions
  • When you use Viber, your phone calls and text messages to any other Viber users are free! The sound quality is also much better than a regular call.
  • Once you and your friends install Viber, you can use it to talk and message as much as you want. Talk, message, and talk and message some more and it's all free*!
    * When you use Viber on a 3G network you might incur operator data charges or internet access fees.
  • Viber and all Viber features are absolutely free and do not require any additional "in application" purchase.
    * When you use Viber on a 3G network you might incur operator data charges or internet access fees.
  • iPhone: Viber works iPhone Models: 3GS and 4, with IOS: 3.1.3, 4. and newer.

    iPod touch and iPad (latest generations) are partially supported.

    Android: We've tested Viber for Android on various devices. The complete list can be found here. (link: http://goo.gl/ExW64)

    BlackBerry: A version for Blackberry devices is in the works.
  • You don't have to register! You know your phone number and so do your friends, so why bother with yet another username and password? Viber uses your phone number as your "identity" and lets you make free Viber phone calls to any of your friends that have Viber - using THEIR phone number.
  • Once you've downloaded Viber, you will receive an Access Code via SMS or via callback to activate Viber. The Access Code ensures that you are the real owner of the cellphone number you have registered and prevents others from obtaining your Access Code and placing calls with your caller ID.
  • You don't need to. Instead of searching for Viber contacts, let Viber do all the work for you! Viber uses your device's address book to automatically tag who has Viber in your contact list and it's always synced.
  • Yes, and the more friends you have who use Viber, the more free calls and messages for you!
  • Yes, if the person you're calling doesn't have Viber, the call will be placed like *regular call, but don't forget to invite your friends to Viber so your next call is free ;).
    *Regular calls are calls placed through your cell phone service provider, using your cell phone rate plan.
  • You can make calls and send texts via Wi-Fi, as well as via 3G.
  • Yes, it doesn't matter whether you and your friends are on the same network or even in a completely different country, you can talk and text as much as you want for free*! Just make sure your friends have Viber and check your data plans and roaming rates.
    * When you use Viber on a 3G network you might incur operator data charges or internet access fees.
  • No, Viber doesn't contain any annoying ads.