Product Manager – Platform
Description
Rakuten Viber is one of the most popular and downloaded apps in the world. Working with us provides a unique opportunity to influence hundreds of millions of our users and to be part of the journey that makes us a super-app. Our mission is to make people’s lives easier by enabling meaningful connections, from precious moments with family and friends, through managing business relationships to pursuing their passions.
This is one of the most influential product roles at Viber. As a Technical Product Manager – Platform, you’ll own the technical foundations behind the core app experiences that drive Viber’s global usage. Messaging, communication, and everyday interactions for millions of users around the world. This role sits at the intersection of deep technology and business strategy, requiring you to influence the architecture of massive-scale distributed systems while simultaneously articulating their value to senior leadership.
Responsibilities
- Drive the strategy, roadmap, and execution of Viber’s platforms across mobile and desktop clients, in close collaboration with the R&D team.
- Partner with Engineering, Analytics, Business leadership, to define and deliver a product vision that balances user needs, business growth, and technical opportunities.
- Own the measurement and improvement of technical performance and usability across platforms.
- Scale usage, retention, user satisfaction, and monetization through scaling experiences across platforms.
- Define, monitor, and analyze Key Performance Indicators (KPIs) and Service Level Objectives (SLOs) for your products. Use this data to make difficult trade-off decisions, measure success, and drive continuous improvement.
Requirements
- 5+ years in product management, including demonstrated experience taking complex technical products or infrastructure platforms from conception to launch.
- Experience in software development.
- A strategic thinker with strong execution instincts – able to zoom out to the vision and zoom in on the details
- Experience working directly with engineering teams to define requirements, make technical trade-offs, and manage a product backlog.
- Proven ability to operate effectively and autonomously in situations of high ambiguity and complexity.
- Excellent communication skills and the ability to influence across functions and levels
Advantages
- +3 years in Mobile software development
About
At Rakuten Viber, we connect people–no matter who they are, or where they are from. As a communication platform that connects hundreds of millions of people around the world, we know that the way people communicate changes on an almost daily basis. That’s why we dedicate ourselves to providing added value to communication — from private and group chats to audio and video calls to the ability to follow and contact brands, businesses and celebrities. Viber is an all-in-one platform for everything communications-based, and all Viber communications are protected by end-to-end encryption. Viber is part of the Rakuten Group, a world leader in e-commerce and financial services
