Marketing QA
Description
Rakuten Viber is one of the most popular and downloaded apps in the world. Working with us provides a unique opportunity to influence hundreds of millions of our users and to be part of the journey that makes us a super-app. Our mission is to make people’s lives easier by enabling meaningful connections, from precious moments with family and friends, through managing business relationships to pursuing their passions.
As a Marketing QA at Viber, you will be responsible for meticulously testing Viber’s global CRM campaigns across various platforms and channels, ensuring a seamless and high-quality user experience. We offer a dynamic and impactful role where you’ll directly contribute to the success of our marketing efforts, allowing you to refine your QA expertise and make a significant positive impact on our users’ engagement with Viber. The ideal candidate is passionate about data accuracy, campaign integrity, and dedicated to delivering the highest quality in all user communications.
Responsibilities
- Testing the systems and tools used by the CRM team
- Finding issues and understanding levels of severity and probability.
- Opening bugs and enhancements.
- Perform verifications on fixed issues.
- Review product and technical documentation to ensure the requirements that meet the goal are unambiguous and verifiable
- Plan and execute test plans and test cases
- Push for and strive to resolve issues without compromising quality
- Maintain effective communication between all project members at all testing stages to ensure all information regarding product quality has surfaced
- Working with Jira and test management tool
Requirements
- Organized , methodical and able to handle multi-tasking
- Excellent attention to detail and dedication to quality.
- Self-learner, quick learner, highly motivated and independent individual.
- Excellent communication skills and strong attention to detail.
- Good troubleshooting capabilities
- High-level English (verbal and written).
Advantages
- QA course graduate
- Experience with mobile testing
- Relevant degree
About
At Rakuten Viber, we connect people–no matter who they are, or where they are from. As a communication platform that connects hundreds of millions of people around the world, we know that the way people communicate changes on an almost daily basis. That’s why we dedicate ourselves to providing added value to communication — from private and group chats to audio and video calls to the ability to follow and contact brands, businesses and celebrities. Viber is an all-in-one platform for everything communications-based, and all Viber communications are protected by end-to-end encryption. Viber is part of the Rakuten Group, a world leader in e-commerce and financial services
