Public accounts

Drive brand affinity and loyalty like never before! Uniquely connect with an active and engaged audience through high-impact and tailored brand experiences.

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The Public Accounts Suite

Public Chats
Promotional
stickers
Ads
Bots
Chat
Extension
eCommerce
Fan Zone
Analytics

Raise Awareness

Increase your presence in the global Viber community in-app and out-of-app. Viber users can engage with your Public Account, receive broadcasts of personalized content and promotions.

Once a user taps “follow” the relationship begins…

Engage Customers

Show off your brand personality with Public Chats and use the channel for promotions, announcements, exclusive content and much more!

Drive lively conversations with chat participants and give users a unique, behind the scenes look at your brand. Participants can be added and actively contribute to the content of the public chat.

Enable Transactions

Call to Action Buttons
Enable direct engagement with your business through Viber’s in-chat purchasing experience and through call to action buttons.

Chat Extensions
Build a chat extension to drive in-app user engagement with your product.

Launch and sell products with stickers, GIFs, songs, videos, commerce, articles, news and much more!

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Build a Bot

Viber’s chatbot empowers you to directly share with users, through text and interactive media, while amplifying your content to those users’ personal network.

  • Connect a bot to your Public Account
  • Connect your Public Account to your CRM/helpdesk
  • Get Your Developers on Board!
Build a Bot

Integrate with our trusted partners

More about Our Partners

Smooch
Smooch
Oratio
Oratio
Jivochat
Jivochat
LiveTex
LiveTex
Bitrix24
Bitrix24
Chatsuite
Chatsuite
TextBack
TextBack
Sequel
Sequel