Come work with us!

Support Developer

Customer Support, Tel Aviv, Israel, May 7 2019

Viber is one of the most popular apps around the world, and the most downloaded app to come out of the start-up nation. Working with Viber is a unique opportunity to influence a platform with over a billion people.

You will join the Viber B2B support team providing technical support to our most valuable partners.

Your primary responsibility will be supporting Viber’s partners with implementation and usage of our bots and business messages APIs.

In addition, you will be part of the team that develops and maintains the support team’s internal tools and CRM integration processes.

• Basic understanding of Web development of one or more of the following PHP (adv.), Java, Ruby, Python, XML, Ajax, JavaScript (adv.), jQuery, Bootstrap

• Understanding of MySQL or other relational DB

• Competent at self-managing and working towards deadlines

• Experience with customer facing roles

• Can be suitable for computer science students in their last year of university, with availability for at least 4 days a week


At Rakuten Viber, we connect people–no matter who they are, or where they are from. As a communication platform that connects hundreds of millions of people around the world, we know that the way people communicate changes on an almost daily basis. That’s why we dedicate ourselves to providing added value to communication — from private and group chats to audio and video calls to the ability to follow and contact brands, businesses and celebrities. Viber is an all-in-one platform for everything communications-based, and all Viber communications are protected by end-to-end encryption. Viber is part of the Rakuten Group, a world leader in e-commerce and financial services.