Business Operations Analyst
Viber is one of the most popular apps in the world, and the most downloaded app to have come out of the start-up nation. Working with Viber is a unique opportunity to influence the hundreds of millions of people using our messaging app.
We are looking for a highly qualified analyst to join Viber’s routing team.
This person will be in charge of Voice and SMS traffic routing and analysis. He/She will work together with Carrier Relations, Technical, Marketing, and Support teams to optimize revenue, cost, and quality of the Off Net Voice and SMS services
• Manage routing and quality performance
• Perform detailed analysis, identify problems, and come up with solutions
• Setting pricing policy
• In charge of analyzing department revenues and cost control
• Liaise with other internal departments on a daily basis
• Work with external clients and vendors
• Be able to work independently as well as with a team
• Multi-tasking and prioritization abilities
• Excellent analytic skills with 1-3 years of proven experience.
• Excellent knowledge in Excel.
• Excellent English.
• Relevant BA degree from a leading University.
• Highly motivated and results oriented
* The job may require off working hours availability
• Experience in the Telecommunications industry