Come work with us!

Business Operations Analyst

Sales, TLV, Israel, September 10 2019


Viber is one of the most popular apps in the world, and the most downloaded app to have come out of the start-up nation. Working with Viber is a unique opportunity to influence the hundreds of millions of people using our messaging app. 

We are looking for a highly qualified analyst to join Viber’s routing team. 

This person will be in charge of Voice and SMS traffic routing and analysis. He/She will work together with Carrier Relations, Technical, Marketing, and Support teams to optimize revenue, cost, and quality of the Off Net Voice and SMS services.


• Manage routing and quality performance

• Perform detailed analysis, identify problems, and come up with solutions 

• Setting pricing policy

• In charge of analyzing department revenues and cost control 

• Liaise with other internal departments on a daily basis 

• Work with external clients and vendors

• Be able to work independently as well as with a team 

• Multi-tasking and prioritization abilities


• Excellent analytic skills with 1-3 years of proven experience. 

• Excellent knowledge in Excel. 

• Excellent English. 

• Relevant BA degree from a leading University. 

• Highly motivated and results oriented 

* The job may require off working hours availability 


At Rakuten Viber, we connect people–no matter who they are, or where they are from. As a communication platform that connects hundreds of millions of people around the world, we know that the way people communicate changes on an almost daily basis. That’s why we dedicate ourselves to providing added value to communication — from private and group chats to audio and video calls to the ability to follow and contact brands, businesses and celebrities. Viber is an all-in-one platform for everything communications-based, and all Viber communications are protected by end-to-end encryption. Viber is part of the Rakuten Group, a world leader in e-commerce and financial services.