GIFs Win Where Words Fail

Question: Why are GIFs so good? Seriously. It’s like instant replay and rewind met up and said, “We go better together.” We’re living in interesting times. Our conversations are gradually becoming more and more visual, and less textual. We can communicate what we want to say through as little as yellow cartoon faces or through … Read More >

History Is Important

“It’s the absolute worst.” “Hands down. The worst.” These are among the responses you’ll get from any of our customer service agents when you ask them what it’s like to get hear from someone who has lost their message history. “Sometimes it’s really heartbreaking. People telling you about the last messages they had from a … Read More >

Hard-hitting Journalism Comes to Viber Public Chats in BBC Stories

I’m Sally and I work on Public Chats. I want to tell you about a very exciting project happening today. In a pilot, BBC World News is bringing its hard-hitting storytelling to Viber. For the first time the international news channel’s current affairs programme Our World will unveil the story of a real life kidnapping … Read More >